Privacy Policy
Last Updated: November 7, 2025
Introduction
ChessPrep ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chess opening training platform.
By using ChessPrep, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: When you create an account, we collect your name, email address, and password.
- Profile Information: Your chess rating, preferred openings, and learning preferences.
- Learning Data: Your progress through courses, practice session results, spaced repetition performance, and study statistics.
- Payment Information: If you subscribe to a paid plan, our payment processor collects your billing information (we do not store full credit card details).
- Usage Data: Information about how you interact with our service, including pages visited, features used, and time spent on the platform.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our chess training services
- Personalize your learning experience with our spaced repetition algorithm
- Process your payments and manage your subscription
- Send you important updates, course announcements, and marketing communications (with your consent)
- Analyze usage patterns to enhance our platform and develop new features
- Protect against fraud, abuse, and security threats
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit using SSL/TLS
- Encryption of sensitive data at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection and privacy
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any breaches as required by law.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who help us operate our platform (e.g., hosting, payment processing, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share your information
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request your data in a portable format
To exercise these rights, please contact us using the information below.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience and analyze usage. You can control cookies through your browser settings.
Children's Privacy
ChessPrep is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of ChessPrep after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: privacy@chessprep.com
- Address: ChessPrep Privacy Team, [Your Address]